At Julia M Haus, we believe online shopping should be simple, transparent, and worry-free. This Shipping Policy explains how we process and deliver your orders.
Shipping Restrictions
At this time, we only ship within the United States.
Please note that we do not ship to:
- P.O. Boxes
- APO Addresses
- FPO Addresses
Orders placed with these addresses may be canceled or require an alternative shipping address before processing.
Shipping Method & Delivery Times
Most orders are shipped via USPS.
Processing Time
-
1–2 Business Days (Monday–Friday)
Transit Time
-
3–5 Business Days (Monday–Friday)
Total Estimated Delivery Time
-
4–7 Business Days
While most orders arrive within this timeframe, delivery may occasionally take up to 7–9 business days due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
Please note that deliveries are not typically made on Sundays or public holidays.
Shipping Rates
Shipping costs are calculated based on your order and delivery location.
The exact shipping charge will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
If you do not receive your tracking email immediately, please don't worry. Your order is still being processed, and tracking information will be sent as soon as it becomes available.
Order Changes
If you need to modify your order, please contact us as soon as possible.
We will do our best to accommodate your request before the order enters processing.
Please note that custom-made, personalized, or pre-ordered items cannot be changed or exchanged once the order has been placed.
Item Not Received
If your tracking information shows that your package has been delivered but you have not received it, we recommend:
- Checking around your delivery location
- Contacting household members or neighbors
- Contacting the shipping carrier directly
Once a package has been handed over to the carrier, delivery is managed by the carrier. However, if you are unable to resolve the issue, please contact us at support@juliamlifestyles.com, and we will do our best to assist you.
Estimated Delivery Time
We understand how exciting it is to receive your order, and we work hard to ensure your items arrive safely and as quickly as possible.
Most orders are delivered within 3–5 business days after shipment. In rare situations, delivery may take up to 7–9 business days due to circumstances beyond our control.
Shipping Invoice
A detailed order confirmation and invoice will be provided with every purchase, including product pricing, quantities, and shipping charges where applicable.
If you have any questions regarding shipping fees, payments, or your order, please feel free to contact us.
Customer Support
If you have any questions regarding shipping or delivery, we're here to help.
Phone: 816-598-2807
Email: support@juliamlifestyles.com