Florence Exquisite European-Style Bone China Mug with Lid and Spoon

Indulge in the exquisite charm of the Florence European-Style Bone China Mug. This artistic masterpiece combines creative luxury with everyday functionality, making it the perfect addition to your home.

- Crafted from premium bone china for durability and elegance
- Generous 400ml capacity ideal for savoring your favorite beverages
- Unique one-ear handle designed for comfort and style
- Includes a sophisticated lid and spoon for added convenience
- Beautifully adorned with vibrant patterns, from floral to whimsical designs

Elevate your coffee or tea experience with this stunning mug, where accessible luxury meets artistic craftsmanship.

When it comes to online shopping, Julia M Home & Kitchen prides itself on providing you with a clear and transparent shipping policy.

We do NOT ship to P.O. boxes or APO/FPO addresses.
Currently, we just ship within the United States.

Shipping Method:
Orders are usually shipped within 3-5 days. (Monday – Friday) using USPS.

Handling time: 1-2 day (Monday – Friday)
Transit time: 3-5 days (Monday – Friday)

Shipping rates are:
The shipping cost is based on your order. You can check your shipping cost on the checkout page. 

Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.

Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.

Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at support@juliamlifestyles.com.

What is the estimated delivery time?
We understand the excitement you experience when shopping online. That’s why we’re equally excited to deliver the product without a scratch and as quickly as possible. While we try to get your product into your hands as fast as possible, all online orders usually take 3-5 days to be there. In extremely rare cases, it may take up to 7-9 days. Like you, our valued staff likes to enjoy life as well. As such, the only times we can’t deliver are Sundays and Public Holidays.

Shipping Invoice
We provides a detailed shipping invoice with each order you place, outlining the price, quantities, and shipping charges (where applicable). If you would like further clarification about payment options, feel free to contact us.

Customer Support:

Phone: 8165982807
Email: support@juliamlifestyles.com

Please Read Our Return & Refund Policy Carefully:

Return:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@juliamlifestyles.com. Please notify us us and we will let you know where to send the returns.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@juliamlifestyles.com.

WHICH CIRCUMSTANCES WE OFFER RETURNS:

• WRONG PRODUCT:

If you discover your order is flawed please contact us by mail at support@juliamlifestyles.com with photos of the wrong product.

• EXCHANGE:

We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: support@juliamlifestyles.com. We will process the free exchange.

• CHANGE OF MIND:

Change of mind is not acceptable. No return or refund will process. Please Note: Color, Size, and Texture.

• CANCEL THE ORDER:

We usually ship the orders immediately,

Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we will not guarantee that you will always return the order once you received the product.

** All refunds will be issued after receiving the returned product and inspecting it is going to take up to 4 days to reflect in your checking account. Customer satisfaction is very important to us.

Ship Returns To:

211 Southeast Tequesta Ct,
Blue Springs, Missouri 64014,
United States.

Several types of goods are exempt from being returned. 

Non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts
We do not currently offer refunds if your item was a gift.

Customer Support:

Phone: 8165982807
Email: support@juliamlifestyles.com